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Saturday, March 12, 2011

Assistant Manager - Customer Service - UAE


An insurance company have an urgent requirement for a highly qualified 

Assistant Manager- Customer Service 
for Commercial Lines to join their growing team in Abu Dhabi. The ideal candidate will be directly reporting to the Customer Service Manager- Commercial lines.
Responsibilities:
  • Supervise the Customer Service team to ensure consistent, accurate and high quality customer service and policy issuance for commercial lines business, namely, Marine Cargo, Property, Engineering, Liabilities and Financial Lines, Marine Hull & Aviation etc.
  • Monitor work allocation, ensure quality control, liaise with various departments to meet customer requirements and resolve issues, arrange management reports and ensure that the department meets the service level targets.
Requirements:
  • MUST have a University degree and technical qualifications such as AIII/ACII
  • At least 4-7 years of proven experience in supervising operations or underwriting teams.
  • Excellent communication skills in English
Quote the Job Reference as well as the Job Title in the subject of your email and send your CV as an attachment in MS Word Document format to 
via@gulfconnexions.com / Only short-listed candidates will be contacted.