Application Specialist - Pharmacy
Recruiter: Sidra Medical and Research Center
Location: Doha, Qatar
Experience: 5 to 10 years
Job Function: IT - Software
Click on this link apply: http://GotoGulf.com/jobdescription.aspx?job_id=17962
Job Description:
SIDR1904 - APPLICATION SPECIALIST – PHARMACY
Department:Application Services
Section:Application Services Development
Location:Doha
Contract Type:Full Time
Organizational Profile:
Sidra Medical and Research Center will be an ultra modern, all-digital academic medical center which is being designed and planned to the best international standards in sciences. It will offer specialty care for women and children.
Sidra's Vision is: "Sidra Medical and Research Center will be a beacon of learning, discovery and exceptional care, ranked among the top medical centers in the world".
Achieving this vision will encompass three essential missions:
World Class: * Patient Care * Medical Education * Biomedical Research
Part of a collaborative effort entitled "one program in multiple institutions," Sidra will work closely with Weill Cornell Medical College in Qatar and Hamad Medical Corporation in regard to all three missions, raising the standard of health care throughout the country and providing valuable opportunities for research and learning.
Department Profile:
The Information Management Division ensures information management standards are consistently applied across systems to maintain the level of data integrity, quality, and privacy necessary for clinical, demographic, financial, evidentiary and administrative data to facilitate real-time healthcare delivery.
Job Summary:
The Application Specialist - Pharmacy provides high quality application support for Sidra's pharmacy application (Cerner PharmNet) by Implementing new designs/changes/upgrades to the existing system. The Application Specialist - Pharmacy works closely with the pharmacy department to ensure that the system operates in an optimal and efficient manner at all times and that the system meets the requirements of the end-users and provides specialist support for the PharmNet application as part of the overall support service.
Key Accountabilities:
• Conducts job duties and responsibilities according to the organization's business systems development methodology and/or its Systems Development Life Cycle (SDLC) methodology.
• Defines overall application functional/business requirements with clinical end users and recommends application modifications/configurations/processes for solutions to functional requirements.
• Implements, designs and/or upgrade to the pharmacy application.
• Creates test plans for projects.
• Analyzes model test discrepancies to find trends and works with programmers to resolve.
• Establishes cost and time estimates for development/implementation of projects.
• Produces business process flow charts.
• Creates communication plans (correspondence, presentations, and other materials) for knowledge transfer to leadership.
• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.
• Guides end users through complex application functionality.
• Respond quickly and efficiently to any application related incident that is sent via help desk to the team in accordance to Sidra service/support model
• Enhances own knowledge through understanding clinical trends and objectives.
• Understands and foresees implications of decisions.
• Understands the core business process and purpose of the clinical area.
• Places issues in context of organizational and functional objectives
• Utilizes in-depth knowledge to provide appropriate solutions.
• Develops and applies project management techniques
• Builds deeper understanding of processes, procedures, customers and organization
• Adheres to Sidra's standards as they appear in the Code of Conduct and Conflict of Interest policies
In view of the developing and changing needs and opportunities within Sidra during this start-up phase, this position may be required to perform other duties as assigned and reporting relationships may vary.
Qualifications, Skills and Experience - Selection Criteria:
Education
• Bachelors Degree In IT or a related field
Experience
• 5+ years of working as a Pharmacist in an Academic/Research Medical facility or equivalent combination of education and work experience.
• Strong knowledge of system development methodology, project management, system architecture and analytical/problem solving skills.
• Knowledge of academic hospital clinical principles and operational principles
• Experience supporting solutions in hospital environment
• Experience working and collaborating with Software support teams
• More than 2 years experience of supporting with Cerner's PharmNet application in a large hospital.
Job Specific Skills and Abilities
• Demonstrated ability to strategically manage multiple projects simultaneously
• Excellent written and verbal communication skills
• Comfortable with a dynamic, fast paced work environment
• Proven skills in supporting mission critical applications
• Expanding knowledge of related clinical disciplinary areas.
• Deep specialized knowledge and skills in specific aspects of clinical discipline.
• Demonstrated ability to work at a high technical level of most phases of systems analysis.
• Good working knowledge and demonstrated ability utilizing systems, tools and procedures to accomplish job.
• Proficiency with Microsoft Office suite
• Fluency in written and spoken English
• Vendor management experience
• DR & Business Continuity experience
Note: you will be required to attach the following:
• Resume / CV
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